Technology

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Every (digital) business needs a data strategy

Even though data has become one of the most critically important assets in an organization, most companies have yet to align this with their business strategies. Not doing so results in an inability to identify and prioritize the interventions needed for growth and effectively measure their success.But doing so is not without its complexities. For ...

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Industry

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HR Tech 2022: The Rise of the Human

Including 2022, I’ve personally attended 17 HR Tech Conferences.  For those of you not familiar with HR Tech, it is the biggest gathering of HR technology providers colliding with some of the brightest HR leaders and practitioners in the industry, all focused on solving really big problems.While this year held many common themes that we’ve...

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Solutions

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The Future of CRM

Six thought-provoking trends for the future of CRM.We all know CRM’s story so far: its early promise, its hits and misses, and its broad adoption as an understanding of its role deepened.But what about the future of CRM? And not just in the next year, but the decade to come?These six trends are on the upswing in order from those in play toda...

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News

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Braverman and Facebook clash over private message plans

Facebook's owner Meta has hit back at a government campaign strongly critical of its plans to encrypt messages.Protecting messages with end-to-end encryption would mean that they could only be read by sender and recipient.Home Secretary Suella Braverman said encryption could not come at the cost of children's safety, amid fears it can be used to co...

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