Technology

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Data Centres of the Future: Challenges & Opportunities in 2022

Today, data is arguably the most valuable commodity in the world. As the community responsible for storing, managing and processing this 21st century asset safely, the data centre industry needs to consistently innovate and transform to keep up with mounting demand.We’ve seen rapid growth in the data centre industry in recent years, with a record...

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Industry

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The next era in aerospace supply chain evolution?

Shortly after becoming CEO of Ford Motor Co., former Boeing Commercial Airplanes chief Alan Mulally was asked if he was ready for the complexity of the automotive industry. “An automobile has about 10,000 moving parts, right? An airplane has 2 million, and it has to stay up in the air,” he reminded his Detroit audience. It is no surprise t...

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Solutions

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2022 CX Trends: Changes In The Contact Centre

When we talk about contact centers the focus is usually on customer service processes, but what is modern customer service? The traditional view is that it is a post-purchase interaction where a customer needs help in some way.But what about all the customer interactions that take place before the customer ever buys a product? Look at the social me...

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News

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Elon Musk overtaken as world's richest person by LVMH chairman Bernard Arnault

Elon Musk overtaken as world's richest person by LVMH chairman Bernard ArnaultElon Musk has lost his crown of the world’s richest person to LVMH chairman Bernard Arnault. According to the Forbes Real-Time Billionaires List, the net worth of Arnault is $181.8 billion, while Elon’s net worth has slumped to $163.7 billion . The net worth of Tesla ...

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