Technology
Digital transformation in business involves using new technologies like artificial intelligence (AI) and cloud computing to drive growth, streamline operations and increase our competitive edge. Its impact can be seen across every industry, driven by the growth in online business and the ongoing digitization of business and society.It has also fund...
Read MoreIndustry
In digital marketing circles, we tend to view Big Data and the Internet of Things as vague digital promises for the future, whose more perfect realizations are awaiting better AI.The reality is, more is possible with today's technology than many CMOs & CTOs realize. We have to anticipate the future & until predictive analytics evolves ...
Read MoreSolutions
1. Trends for contact center services#1. Omnichannel SupportOmni-channel support becomes much more important to call center success as consumers become accustomed to communicating usinseveral different methods. Some customers like to get answers to their questions over the phone. Some people prefer text-based communication such as email, text, and ...
Read MoreNews
Grindr, the world's biggest dating app for the LGBT community, is being sued for allegedly sharing personal information such as people's HIV status with third parties.According to the claim, lodged at the High Court in London, "covert tracking technology" was deployed, and highly sensitive information was illegally shared with advertisers.Law firm ...
Read MoreGet the latest info
- Weekly newsletter sent to your email
- Exclusive content sent to your email





