Technology
The COVID19 pandemic has crashed share markets, led to the likes of Microsoft, AWS and Salesforce cancelling in-person conferences, and halted travel plans around the world. Many workplaces right here in Australia have responded to the virus by obliging staff to work from home.Events such as these further the explicit need for enterprise mobil...
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As the world strives to recover from the pandemic, industry has a golden opportunity to become a central pillar of global economic recovery. So, what will it take to get us there?Even before the pandemic, industrial productivity growth was moving in the wrong direction – and lingering at just 0.7%. In Q2, amid the global shutdown, global man...
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In the last few years, the customer service industry has been upended by a combination of new pandemic-driven ways of working, the growing trend of digital transformation, and the continuously rising bar for positive customer service experiences. There are many new ideas, initiatives, and technologies flooding the market that aim to help the indust...
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Google, Meta Platforms (META.O), Qualcomm (QCOM.O), and seven other tech companies on Wednesday teamed up to push for open digital ecosystems in response to new EU tech rules in a move that may also take the edge of possible future legislation.Calling itself the Coalition for Open Digital Ecosystems (CODE), the group wants to promote more...
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