UNICOM Engineering

CIOInsights is on a constant quest to identify the emerging players in the Intel Partners and showcase their expertise, products, services, and solutions in solving impediments and overcoming market complexities. Through the Two-page profile, our aim is to allow the readers, your prospective clients, and business partners to develop a thorough understanding of Unicom and its value proposition in Intel Partners. The profile will illustrate the functionality of your solutions and services, along with insights into the company's strengths, vision, and roadmap.

For the following questions, we are looking for insightful responses that paint a picture of the role played by Unicom in addressing customers’ needs within the Intel Partners landscape.

After covering all the questions, please share your views and opinion on any other topic that we may have missed and that you think the readers should know about.

1. What should be the storyline of this article?

TBD

2. What are some of the trends that you expect to impact as an Intel Partners Solutions this year and how are Unicom planning to leverage these trends and evolve?

• Global sustainability is driving the industry to be more efficient (air and liquid)

• Regulatory environment is mandating sustainable practices. Specifically around resource utilization of water and efficient use of power. There are data center PUE mandates in place (ex 2023 China PUE, and Ireland driving to a 1.15)

• As technology evolves and solutions become denser, they drive higher energy consumption  

• Alternative cooling methods address this issue, specifically liquid cooling

• Also, recycling requirements around the Lot 9 requirements that began in 2018 require less compute waste

• Security is also a major concern with the explosion of data and proliferation of things like AI

3. In your interactions with leading company decision-makers, what sense do you get of the challenges they face now in the Intel Partners space and how are Unicoms effectively addressing these issues?

• Density – achieving more work with the same resources

4 “A Strategic System Integration Partner” Please elaborate on the statement and walk us through it based on its keys, methodology, features, and benefits involved.

• Our vision is to provide technology solutions that enable innovators to drive digital transformation and exceptional experiences

• Our mission is to enable global technology companies to deliver innovation while providing superior brand protection

• UNICOM Engineering is a trusted partner to OEMs and ISVs worldwide. We ease the burdens of deployment so they can focus on delivering innovative applications that solve real-world problems. This is backed by a strong foundation of engineering expertise, process-driven manufacturing, technology partner relationships, and an unrelenting commitment to quality

• Our customers consider us an extension of their team. We listen to their needs, explain the process, and protect their brand as we streamline the delivery of your application and exceed expectations.

5. Please cite one or two case studies on how you have enabled clients to overcome hurdles and attain desired outcomes with your innovative array of solutions.

• A backup and dedupe solution provider is facing more important security threats

• More data is being generated needs to backup quicker

• Need to ensure the security and integrity of the backup

• Increasing software around ransomware requires them to backup to recover data has now evolved to recovery and before attack

• Actual storage is physically secure to protect IP

• Datacenter provider is evolving cooling techniques to lower energy utilization to do the same work

• Exploring liquid cooling and immersion techniques to address concerns

6. There are a number of companies out there that are vying for the top position. What are the strategies employed by Unicom to thwart the market competition and what according to you are the distinct features of Unicom's differentiating factors that give it a competitive edge?

• We focus on what we do best, which is being a value-added, global system integration partner

• We employ a large team of experts to ensure we have the technical expertise across the organization from design, through regulatory, integration, logistics, trade compliance and support needed to address all of our customers’ needs

• We have copy-exact manufacturing facilities in four locations to address global needs. These facilities share the same processes, procedures, and systems so customers can utilize a mix of manufacturing locations to meet their production and cost goals while minimizing overall risk. We have a single P&L and management team allowing for a single-layer organization and control structure avoiding the silos and competing initiatives of other organizations.

• We offer comprehensive support programs that cover up to same business day recovery and replacement.

• Our size and scope allow us to be flexible and nimble to our customers' changing business demands. This ability to be responsive gives them a competitive advantage.

7. What does the future hold for your organization? Any footprint expansion plans or platform enhancement strategies that you can shed light upon?

• Our customers are global in nature and desire to execute in region (in time zone)

• We are expanding all of our current locations to increase capacity while also expanding operations into Singapore to address APJ requirements further

• Much is driven by sustainability initiatives which is driving liquid cooling in these regions

• We will be modifying existing air-cooled solutions for use in liquid cooling solutions in region

8. Is there anything more that you would like to add or highlight your product? Is there any other exciting insight you would like us to discuss in the story that we may have missed in this questionnaire?

More backup…

The UNICOM Engineering Value

UNICOM Engineering believes innovation/development and technical expertise to be one of the true values that we offer our clients. Our ability to offer this expertise is a result of our deep relationships with leading technology providers like Intel, Dell Technologies, HPE, as well as others. These relationships have been built over decades at multiple levels within each organization. As a result of these relationships, and our partner status, we have access to forward-looking roadmaps and training before the technology launch. This, combined with the level of expertise we maintain among our staff, enables us to consult with our customers as they are preparing their next-generation solutions. Our Field Application Engineers help you to navigate the options available today and, in the future, to determine the best fit for your launch goals.

To illustrate these relationships, UNICOM Engineering is an Intel Technology Provider and Intel IoT Solution Alliance member, Dell Technologies Titanium OEM partner, the winner of the Dell Technologies OEM Partner of the Year (3 consecutive years 2019-21), and other designations with other partners. Our Chief Technologist/VP of Engineering, Austin Hipes, is a member of the Intel U.S. Channel Board of Advisors, Data Center sub-team.

Our engineering and technical expertise is at every level of the engagement. From the initial meetings to determine the design and regulatory considerations through the building and test plans developed by our manufacturing engineers, to the logistics and trade compliance experts that ensure your solution makes it to its destination without delay, our team of experts is working on your behalf to ensure success.

Flexibility throughout the engagement is another component of the value we provide. This flexibility takes many forms from financing to inventory, to the extent that we will go to leverage our partnerships to provide engineering expertise, early evaluation units, etc. to shorten your time to market and revenue.

Lastly, our global capabilities are built on a single backend infrastructure managed by a single team. This means that we can provide manufacturing and support services globally to address your current and future demands.   

UNICOM Engineering Background

UNICOM Engineering is a leading provider of purpose-built platforms, appliances, and support services for application software developers, OEMs, and service providers serving the global storage, security, communications, data center, and video markets. We are best known for our technology expertise, purpose-built appliances, global deployment services, and flexible engagement model. UNICOM Engineering takes a holistic lifecycle approach to solution design. We use leading-edge standard technologies to build custom solutions backed by expert support staff to solve deployment challenges, accelerate time to market, reduce ownership costs, and increase business efficiencies.

Company History

The company was founded as Network Engines, Inc., in 1997 and went public in 2000. Alliance Systems, Inc., a leading provider of integrated server platforms for telecommunications and enterprise communications solutions, was acquired in 2007. Anticipating the need to establish a new corporate identity for the company in 2008, we rebranded the company as NEI to create a clear corporate identity as a leading application platform and service provider. In 2013, NEI was acquired by UNICOM Global and became UNICOM Engineering to reflect our integration into our new parent company. Today, we continue to provide the same high level of service we have offered our customers for the last 16 years. With extensive capabilities and proven past performance, UNICOM Engineering is committed to redefining application deployment solutions to provide our customers a sustainable competitive advantage. 

Mission

UNICOM Engineering’s mission is to enable global technology companies to deliver innovation while providing superior brand protection. We provide comprehensive services that solve deployment challenges, ease maintenance requirements, and allow customers to focus on innovating their applications—all while reducing the cost of ownership expenses and streamlining business operations. At the same time, know that we represent and protect your brand with every action we take.

Core Values

Integrity, Innovation, Flexibility, Partnership, Flawless Execution

We begin with integrity as it dictates our behaviors as we work towards flawless execution on behalf of our customers. We focus on innovation as it is a core building block of our solutions and helps us to improve and evolve internally. Flexibility defines our ability to adjust and flex to the needs of our partners and customers to fill gaps and scale to meet their needs today and into the future. Partnership rounds out our values with a commitment to our technology partners, customers, and the communities in which we work.