Conversational AI & Customer Experience Summit 2025

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🤖 CIOinsights is excited to announce our Media Partnership with the Conversational AI & Customer Experience Summit 2025!

As businesses around the world continue to evolve, Conversational AI has emerged as a cornerstone of modern customer engagement. From intelligent chatbots and virtual assistants to data-driven personalization, AI is transforming how companies communicate, support, and connect with their customers.

📅 When: 5th & 6th November 2025
📍 Where: Munich, Germany
🎯 Organized by: Altrusia

The Conversational AI & Customer Experience Summit 2025 will bring together global leaders, innovators, and decision-makers from across industries to discuss the next wave of AI-driven transformation in customer service and engagement.

With an impressive lineup of speakers from top organizations including Google, H&M, Novocure, Novartis, Swisscom, Swiss Re, and FLIX, the summit promises an exchange of visionary ideas, success stories, and actionable strategies that redefine the future of CX.

🔹 Key Focus Areas:

  • The evolution of AI in customer communication

  • Balancing automation with empathy

  • Enhancing personalization through data intelligence

  • Overcoming implementation challenges and scaling AI across channels

As the official Media Partner, CIOinsights will be covering the event closely—sharing key takeaways, expert insights, and trends that will shape the future of customer experience globally.

🌟 Whether you’re an enterprise leader, CX strategist, or AI innovator, this is the event to watch in 2025. Let’s explore how technology can make conversations smarter, experiences richer, and customers happier.

Register Now.