Airline to 'better manage' flights with AI use
The airline said that using artificial intelligence (AI) at easyJet's new control centre has allowed its operations teams to manage flights better.
Personnel at the integrated control center near Luton Airport, Bedfordshire, have access to Jetstream, a generative AI tool.
It helps them solve issues for pilots and crews on the ground more quickly, easyJet said.
The airline's chief executive, Johan Lundgren, said the new facilities came just in time for summer.
The AI would predict standby crew requirements and recommend the best crew options for each operation, it was claimed.
More than 250 staff work in the control center, managing easyJet's daily programme of about 2,000 flights.
Their responsibilities included planning routes, allocating pilots and cabin crew, arranging aircraft maintenance and passenger communications.