Aqueity: A Trusted HP Partner Focused on Customized IT Services (June 14, 2024)

As an IT leader, you know that finding the right technology partner is crucial for your business's success. With over 25 years of experience providing customized IT services for organizations of all sizes, Aqueity has the expertise to meet your unique needs. Their broad range of offerings—from managed IT and co-managed IT to cybersecurity and project services—means they can craft tailored solutions to help you achieve your goals. Their impressive 98% customer satisfaction rating demonstrates their commitment to service excellence. When you partner with Aqueity, you gain 24/7 access to expert help and insights through client dashboards to optimize performance. For reliable, goal-focused IT support and security, Aqueity is a trusted partner ready to help you succeed.

Overview of Aqueity and Their Partnership With HP

Long-Standing HP Partner

Aqueity has been an HP partner since 2006 and provides managed and professional IT services to optimize HP solutions. They have extensive experience deploying and supporting HP servers, storage, networking equipment, and printers. Aqueity is an HP Platinum Partner, demonstrating a high level of expertise and commitment to HP technologies.

Customized Solutions Based on Client Needs

Aqueity works closely with each client to understand their unique business and technology requirements. They then design customized solutions leveraging HP infrastructure to meet these needs. Whether a company requires co-managed IT services, a new data center, or a complex cloud migration project, Aqueity’s team can architect and implement a tailored HP-based solution.

24/7 Support and Management

Aqueity provides ongoing support and management for HP environments to ensure maximum uptime and performance. Their Network Operations Center monitors HP systems 24 hours a day, 7 days a week. If any issues arise, Aqueity’s engineers can remotely access the systems and work directly with HP support to resolve problems quickly. Aqueity also offers help desk support, maintenance, and optimization of HP solutions.

Looking Towards the Future

As an HP partner, Aqueity stays up to date with the latest HP technologies like hyperconverged infrastructure, composable architecture, and edge computing. They work with clients to determine how these cutting-edge HP solutions could benefit their IT environments. Aqueity is dedicated to helping companies leverage HP's innovative technologies to enable digital transformation and gain a competitive advantage.

Overall, Aqueity is a trusted HP partner that provides customized and co-managed IT services. They have over 20 years of experience working with HP to design, implement and support solutions tailored to client needs. Aqueity's partnership with HP allows them to offer innovative solutions and 24/7 support to help companies optimize their technology.

Aqueity's Customized Managed IT and Cybersecurity Services

To ensure clients can focus on their core business objectives without technology worries, Aqueity provides customized managed IT services. Their IT professionals monitor networks and systems 24 hours a day, 7 days a week, to detect and remediate threats. Aqueity also offers proactive maintenance and support for hardware, software, and networks to maximize uptime.

Dedicated Account Teams

Aqueity assigns dedicated account managers and engineers to each client. These teams get to know the ins and outs of clients’ IT environments and business needs. They can then recommend and implement tailored solutions to optimize technology infrastructure and processes. The close relationships account teams build with clients allow Aqueity to deliver highly personalized support.

Advanced Cybersecurity Solutions

With cybercrimes on the rise, Aqueity helps clients strengthen their security postures through customized solutions. Their cybersecurity services include risk assessments, compliance audits, awareness training, monitoring, and incident response. Aqueity’s certified experts utilize leading tools and methodologies to protect client networks, systems, applications, and data from breaches and vulnerabilities.

Extraordinary Help Desk Support

Aqueity operates a high-touch help desk that provides quick resolutions and an exceptional customer experience. Clients have 24/7 access to Aqueity’s help desk technicians who can troubleshoot and fix most issues on the first call. For more complex problems, technicians will engage additional resources to diagnose and solve the problem as rapidly as possible. Aqueity’s goal is to minimize disruption and get clients back up and running right away.

With Aqueity as a trusted partner, clients can rely on customized, strategic IT and cybersecurity services to support their long-term success and growth. Aqueity’s dedication to service excellence and passion for technology enable clients to stay focused on moving their businesses forward.

How Aqueity Provides 24/7 Support and Monitoring for Clients

Aqueity offers 24/7 monitoring and support for their clients to ensure maximum uptime and productivity. Their team of IT professionals are available around the clock to provide prompt resolutions to any issues.

Robust Monitoring Systems

Aqueity utilizes enterprise-level monitoring tools to keep watch over clients’ IT infrastructure and networks. These tools continuously scan for potential vulnerabilities, performance issues, and security events. If any irregularities are detected, Aqueity’s support staff are alerted immediately and can take appropriate action. Regular monitoring allows problems to be identified and addressed before they can significantly impact operations.

Rapid Response Support

Aqueity’s Help Desk team provides fast, effective support for any problems that arise. Clients have access to phone, email, and chat support to connect with a support technician as needed. The majority of support requests receive a response within 30 minutes. Aqueity’s technicians work to diagnose issues and implement solutions as quickly as possible to minimize downtime for clients. For severe or complex issues, Aqueity can dispatch field engineers to provide on-site emergency support.

Proactive System Maintenance

In addition to reactive support, Aqueity performs regular maintenance on clients’ IT systems and infrastructure to optimize performance and security. This includes performing software patches, hardware upgrades, data backup, and other tasks. Aqueity’s technicians schedule maintenance during non-business hours whenever possible to avoid disruption. Routine system maintenance helps to prevent many problems from occurring in the first place, resulting in increased stability and reliability.

Aqueity is committed to providing their clients with a robust, dependable IT support experience. Their 24/7 monitoring, rapid response support, and proactive maintenance enable businesses to focus on their core operations while trusting their technology needs are handled expertly. Overall, Aqueity’s customizable, end-to-end managed IT services allow organizations to gain maximum value from their technology investments.

Aqueity's 20+ Years of IT Experience and Expertise

Long-Standing Expertise

Aqueity has over 20 years of experience providing IT solutions to businesses. Founded in 2001, Aqueity has developed expertise across various technologies and frameworks over the years. Their team stays up-to-date with the latest advancements to provide clients with innovative solutions tailored to their needs.

Certified Professionals

Aqueity employs certified professionals with extensive knowledge and experience in cybersecurity, networking, data management, and more. Their team has certifications from leading technology partners like HP, Microsoft, Cisco, and CompTIA. Aqueity’s certified experts work directly with clients to assess their environments, identify opportunities for improvement, and implement customized solutions.

A Trusted HP Partner

As an HP Partner, Aqueity has a strong partnership with HP and in-depth knowledge of HP products. Aqueity’s team can fully manage HP devices and solutions, providing deployment, monitoring, maintenance, and support services. Aqueity also offers HP training and certification for clients interested in developing their internal IT skills.

Flexible, Customized Services

Aqueity does not take a one-size-fits-all approach. They work closely with each client to understand their priorities, challenges, and goals. Based on their findings, Aqueity’s team develops an IT roadmap tailored to the client’s needs and budget. Their flexible, customized services allow businesses to choose the level of support that suits them, whether its 24/7 managed IT services or targeted project work.

Aqueity’s experience, expertise, and custom approach have allowed the company to build long-standing partnerships with clients across industries. Their dedicated team works tirelessly to ensure clients have the IT solutions and support they need to operate efficiently and securely.

Working With Aqueity for Your Business's IT Needs

Comprehensive IT Solutions

Aqueity offers a complete range of enterprise IT solutions to suit your unique business needs. Whether you require managed IT services, cybersecurity solutions, cloud consulting or IT project management, Aqueity has the expertise and experience to deliver. Their team of certified engineers and IT experts has been providing customized solutions to companies since 1996.

A Trusted HP Partner

As an HP Gold Partner, Aqueity is certified to sell and support HP hardware and software. HP solutions like servers, PCs, printers and networking equipment are integrated into Aqueity’s portfolio of offerings. You can rely on Aqueity to provide HP products tailored to your company’s requirements, backed by their service and support.

24/7 IT Support

Aqueity understands that technology issues can arise at any time. That is why they provide 24-hour IT support and monitoring. Their Network Operations Center is staffed around the clock, every day of the year. If a problem develops with your network, security systems or any technology, Aqueity’s expert engineers will work to diagnose and resolve the issue immediately, minimizing disruption to your business.

A Focus on Your Success

Aqueity aims to be a true partner in your company’s growth and success. They take the time to understand your unique goals, challenges, and business priorities. Then they leverage their technical expertise and experience to design an IT roadmap focused on enabling and accelerating your key objectives. Aqueity provides regular reporting and planning sessions to ensure their solutions and services are continuing to meet your needs as your company evolves.

With over 20 years of experience delivering managed IT services and technology solutions, Aqueity has the capabilities and commitment required to support the diverse needs of today’s businesses. By choosing Aqueity as your IT partner, you gain access to a team devoted to your company’s prosperity and growth through technology.

Conclusion

As you continue your digital transformation journey, partnering with the right managed services provider is crucial. With their customer-focused approach, breadth of IT services, and wealth of experience, Aqueity has demonstrated themselves to be a trusted advisor. By leveraging their expertise and Insight Portal, you gain a partner committed to your success through highly responsive, personalized IT support. With Aqueity's assistance, you can focus on your core business while they handle your IT with integrity and care.